Applications Engineer, GTM Systems

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com http://Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. APPLICATION ENGINEER, GTM SYSTEMS LOCATION: PUNE, INDIA WORKING MODEL : IN-OFFICE WORKING TIME : UK SHIFT POSITION SUMMARY As part of HackerOne's Go-to-Market Operations team , the Application Engineer, GTM Systems will help design, build, and support the systems that power how our Go-to-Market (GTM) teams operate. You'll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling our Sales, Marketing, and Customer Success teams to work more efficiently. In this role, you'll apply an AI-Native mindset to automate workflows and simplify complexity in our revenue processes. You will collaborate with system owners and stakeholders across RevOps, Finance, and Marketing to deliver reliable solutions that keep our GTM engine running. Your day-to-day work centers on building, configuring, troubleshooting, and improving the systems our teams depend on. As we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership. WHAT YOU WILL DO Success in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne's Talent Principles — AI-Native, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving: • Develop and maintain Salesforce applications – Configure and support Salesforce Sales Cloud, Salesforce CPQ, and related GTM applications. Execute technical builds that solve defined business problems and maintain system reliability and data integrity. • Build and support integrations – Develop integrations across systems like Luminance, Slack, Marketo, 6sense, and data enrichment tools using APIs and automation platforms such as Workato. Troubleshoot integration issues and resolve data flow problems with minimal escalation. • Identify and implement automation opportunities – Work with GTM and business stakeholders to find ways to reduce manual work and improve accuracy through process automation and AI-enabled insights. Stay current on relevant Salesforce, automation, and AI trends, and share wins and learnings with peers. • Manage system changes with stability in mind – Adapt to changing business priorities while maintaining system stability and data integrity. Communicate blockers early and escalate only highly complex or ambiguous issues. • Troubleshoot and document solutions – Perform root-cause analysis on system issues, create documentation and playbooks for sustainable support, and help peers understand how to avoid or resolve common problems. • Collaborate on requirements and delivery – Work with cross-functional teams to understand business requirements, translate them into technical designs, and deliver solutions within defined scope and timelines. • Support testing, deployment, and release cycles – Participate in testing validation, manage deployments, and ensure changes are properly documented and communicated to stakeholders. MINIMUM QUALIFICATIONS • 3+ years of experience in Salesforce or GTM systems engineering, administration, or development roles. • Hands-on experience with Salesforce Sales Cloud, Salesforce CPQ, and platform automation (Flows, Apex, SOQL, Workato, or equivalent). • Experience building and maintaining GTM system integrations across tools such as Luminance, Slack, Marketo, 6sense, or data enrichment platforms. • Strong understanding of data models and APIs in the context of sales, marketing, and customer success processes. PREFERRED QUALIFICATIONS • Salesforce Administrator or Platform Developer certification(s). • Experience with workflow automation tools that improve efficiency and reduce manual effort. • Familiarity with modern data visualization or analytics tools (e.g., Looker). • Exposure to REST APIs, middleware, or integration frameworks such as Workato or Fivetran. COMPENSATION BAND : INR 2,320,000 - 2,610,000 LPA JOB BENEFITS: • Health (medical, vision, dental), life, and disability insurance* • Equity stock options • Retirement plans • Paid public holidays and unlimited PTO • Paid maternity and parental leave • Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) • Employee Assistance Program • Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com https://remote.com/preemployment-faq as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.