Commercial Relationship Manager

ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally. ServiceChannel is seeking an experienced Commercial Relationship Manager (RM) to join our India Delivery Center (IDC) in Bangalore. This is a customer-facing role responsible for owning the commercial lifecycle for a high-volume portfolio of SMB and Small Commercial customers, including renewals and expansion (upsell/cross-sell). The RM executes structured, repeatable commercial motions at scale while partnering closely with Customer Success (CSM) who owns product adoption and engagement programs. This role will support our Global customer base with primary account ownership across United States (majority) and E...