IT Application Operations Engineer

About the company Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job description Roles & Responsibilities : Provide IT infrastructure & Application operations for Manufacturing (i4.0) IT applications • Perform Container based Application Deployments, Configurations and Hotfix installations • Troubleshoot Manufacturing IT Application and infrastructure related incidents • Close collaboration with Application development team, infrastructure team and Network team to provide day-to-day operations support for the application • Onboarding Manufacturing IT application and implementing manufacturing plant specific configurations • Perform Application and infrastructure Migrations • Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s • Monitor system performance and ensure Application availability • Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery • Ensure Customer Satisfaction, Escalation Management in the Services Delivered and Continuous improvement of services • Provide extended support for planned Maintenance and On-Call readiness support • Should be able to work in shifts and travel to customer location for business need Qualifications Educational qualification: B.E/B. Tech /M. Tech /MCA Experience : 3-5 Years Mandatory/requires Skills : Kubernetes core concepts • Containerization and Docker essentials • Good knowledge of Kubernetes, Istio Service mesh • Linux - CLI and Basic knowledge of various components work (kernel, CPU, memory, disk, network) • Scripting (Bash and YAML) • Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher) • Support for Kubernetes based projects to resolve critical and complex technical issues • Performing application deployments & configuration on Kubernetes cluster • Infrastructure automation and DevOps tools (Ansible/ Terraform/ Jenkins/ Argo CD) • ITIL Service Management Framework (Incident, Change, Problem Management) Preferred Skills : Application and infrastructure Monitoring tools (ICINGA / Grafana / ELK ) Working experience in Rancher Network infrastructure – (VPN, IPsec, Firewall, Load balancing setup and Security implementation) Database Administration (Oracle / MySQL / Mongo) IoT / IT for Manufacturing - i4.0 concepts Working knowledge of various tools and open-source technologies ITIL v3 / v4 Foundation certification preferred