QA Manager

About the company Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job description The Test Manager leads the Quality Engineering function across multiple product portfolios, ensuring quality is embedded throughout the Software Development Lifecycle (SDLC) and aligned with business objectives. Reporting to the Head of Engineering, you will provide leadership, direction and coaching to Test Leads and Quality Engineers while establishing consistent quality practices, governance, automation standards and delivery frameworks across distributed teams. You will partner with Engineering, Product, Architecture, Delivery, Operations and executive stakeholders to define and execute the Quality Engineering strategy, drive automation maturity and responsible AI-assisted testing, and improve release confidence. This role balances strategic leadership, people management, technical direction, delivery governance and continuous improvement within an automation-first, Agile and DevSecOps environment. Key Responsibilities: • Define and execute the Quality Engineering strategy and roadmap. • Lead, mentor, and grow Test Leads and Quality Engineers. • Establish quality standards, governance, and release readiness processes. • Drive automation maturity and continuous testing across the SDLC. • Manage QA capacity planning, budgeting, and vendor relationships. • Partner with cross-functional teams to deliver high-quality, scalable solutions. Qualifications • 10+ years of experience in Software Testing / Quality Engineering with leadership experience. • Proven experience leading Quality Engineering strategy, governance, and testing practices at scale. • Strong knowledge of test automation, CI/CD, DevOps, cloud technologies, and Agile delivery. • Hands-on exposure to tools such as Tosca, Selenium, Playwright, Postman, Cucumber, SOAP UI, and similar platforms. • Experience in functional, integration, performance, and security testing. • People leadership experience including hiring, mentoring, workforce planning, and vendor management. • Knowledge of AI-assisted testing and automation practices. • Exposure to AWS or Azure environments. • ISTQB Advanced Test Manager or equivalent certification is desirable. Additional information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @ experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers . Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here