Jobs › Customer Support jobs
Analyst - Offshoring & Outsourcing Clearance Support (O&O)
MUFG · MUFG Global Service Private Ltd. - Bengaluru (BCIT) · posted 20 days ago (2026-10-10)
Full-TimeIn-OfficeExperience 1-3 yrsCustomer Support
Apply on MUFG's siteCheck your resume match on CampusPe
Job description
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Roles and Responsibilities
• Serve as the Single Point of Contact (SPOC) for Human Resources for EMEA and Americas O&O clearance lifecycle.
• Coordinate with multiple stakeholders including Enterprise Risk Management (ERM), Compliance, Legal, Information Security, Business Continuity, and Migrations.
• Support Risk Clearance processes (e.g., Outsourcing Management, Third-Party Risk Management).
• Assist with Compliance Clearance processes (e.g., Cross-Border Data Management, Data Privacy).
• Document and coordinate regulatory communications as required by jurisdiction.
• Collect, validate, and organize clearance documentation ensuring completeness and consistency.
• Maintain centralized repository with proper categorization, version control, and access control.
• Develop and enhance standardized templates, tools, and trackers to improve documentation quality and reduce redundancies.
• Monitor progress of clearance requests and escalate delays or potential risks to appropriate parties.
• Leverage historical clearance data to proactively improve future clearance timelines.
• Implement process improvements and identify opportunities for automation.
• Support training and onboarding of new team members, focusing on O&O processes and policy adherence.
• Ensure leave planning and team capacity are aligned with ongoing O&O clearance priorities.
• Collaborate with regional teams to improve the efficiency and compliance of the clearance framework.
• Actively contribute to policy development, centralization initiatives, and governance reporting.
Job Requirements
• Bachelor’s degree in Business, Risk Management, Compliance, or related fields.
• 2+ years of relevant experience in regulatory compliance, vendor risk management, or operations within the financial services industry preferred.
• Strong understanding of risk and control frameworks, especially around outsourcing and third-party management.
• Experience working in a cross-functional, regional, or global team environment.
• Strong communication, coordination, and documentation skills.
• Detail-oriented with excellent organizational and analytical capabilities.
• Ability to work independently while maintaining effective stakeholder collaboration.
• Proficiency in Microsoft Excel, PowerPoint, and other documentation tools; experience in automation is a plus .
• Strong understanding of regulatory frameworks and risk mitigation practices in APAC markets is desirable.
• Flexibility to work in different shift timings.
Additional Responsibilities
• Identify opportunities for efficiencies that drive positive cost impact.
• Drive a culture of cost management discipline across all levels to meet established cost targets.
• Promote continuous improvement initiatives, including data quality, system enhancement, and automation.
• Contribute to structured governance forums with regular reporting on clearance performance metrics.
• Ensure all risk, compliance, and mandatory training requirements are completed in a timely manner.
• Foster transparent stakeholder engagement and uphold MUFG’s values of trust, integrity, and compliance.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
Source: Workday (the employer's hiring page). CampusPe lists jobs from company career pages; apply directly with the employer.
Similar Customer Support jobs
- Post Onboarding - Admin Support AnalystMUFG · MUFG Global Service Private Ltd. - Bengaluru (BCIT) · Full-Time · 1-3 yrs · posted today
- Senior Quality Control SupportSchreiber Foods · Baramati, India · Full-Time · 5+ yrs · posted today
- Helpdesk ExecutiveJLL · Pune, MH · Full-Time · 1-3 yrs · posted today
- Helpdesk/Mailroom ExecutiveJLL · Chennai, TN · Full-Time · 1-3 yrs · posted today
- Business Support Specialist – Investment Managers, VPDeutsche Bank · Mumbai, Nirlon Knowledge Park · Full-Time · 5+ yrs · posted today
- Business Support Specialist – Investment Managers, AVPDeutsche Bank · Mumbai, Nirlon Knowledge Park · Full-Time · 1-3 yrs · posted today
- Analyst - Service Desk 5BGenpact · 1401-G-India: Floor 1 to 12, Hafeezpet Phoenix, Hyderabad · Full-Time · 1-3 yrs · posted today
- Manager Business Support - MumbaiVeralto · Mumbai, Maharashtra, India · Full-Time · 5+ yrs · posted today
More jobs
Latest jobs in India (8183)Internships in India (98)Fresher jobs (0–1 years experience) (24)Part-time jobs (6)Freelance and contract jobs (108)Full-time jobs (7971)Remote jobs open to India (951)Jobs in Bengaluru (3155)Jobs in Mumbai (767)Jobs in Delhi NCR (100)Jobs in Hyderabad (782)Jobs in Pune (677)Jobs in Chennai (330)Jobs in Kolkata (37)Jobs in Gurugram (635)Jobs in Noida (218)Jobs in Ahmedabad (40)Jobs in Jaipur (38)Jobs in Kochi (17)Jobs in Indore (6)Jobs in Chandigarh (6)Jobs in Coimbatore (48)Jobs in Lucknow (22)Nursing jobs (2)Doctors & Medical jobs (11)Pharmacy & Lab jobs (5)Healthcare jobs (72)Teaching & Education jobs (40)Data & AI jobs (951)Engineering jobs (2209)Design jobs (194)Product jobs (211)DevOps & Cloud jobs (366)Security jobs (94)QA & Testing jobs (117)Banking & Insurance jobs (100)Sales & Business jobs (478)Marketing jobs (176)Customer Support jobs (249)Finance & Accounting jobs (447)Legal jobs (63)HR & Recruiting jobs (108)Driving & Delivery jobs (43)Hospitality & Food jobs (33)Retail jobs (18)Construction & Trades jobs (35)Manufacturing jobs (41)Admin & Office jobs (65)Operations jobs (358)Security Services jobs (2)Beauty & Wellness jobs (5)Government & Public Sector jobs (5)