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Business Support Senior Analyst

MUFG · MUFG Global Service Private Ltd. - Bengaluru (BCIT) · posted today (2026-10-30)

Full-TimeIn-OfficeExperience 5+ yrsCustomer Support

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Job description

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Position Title: Business Support Senior Analyst Corporate Title: Analyst Reporting to: Business Lead Location: Bangalore Skill Requirements: • Bachelor’s degree or higher, preferably from a Tier 1 or Tier 2 business school. • 6–8 years of relevant experience in banking or financial services. • Strong data analysis, problem-solving, and time-management skills. • Excellent written and verbal communication skills. • Proficiency in Microsoft Office, with working knowledge of Power BI dashboards and reporting. • Ability to prepare clear business and functional documentation, including functional requirements. • Self-motivated, well-organized, and able to manage responsibilities with minimal supervision. Responsibilities: • Perform data analysis and reconciliation to ensure accuracy, consistency, and completeness. • Develop dashboards and management reports using tools such as Power BI to support strategic decision-making by senior leadership. • Support front-line bankers by resolving queries related to deal sheets. • Engage with business users to assess requirements and clearly define project objectives, scope, and expected outcomes. • Collaborate with development teams to deliver application changes, enhancements, and new solutions. • Conduct routine application and environment checks to ensure operational stability and availability. • Create and maintain comprehensive documentation for processes, procedures, and support activities. • Plan, coordinate, and execute User Acceptance Testing (UAT), including issue tracking and closure. • Oversee the integrity, quality, and maintenance of organizational data. • Provide timely support for internal and external audit requirements. Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

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