Senior Platform Support Analyst

The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability. Job Description: Key responsibilities: • Delivers Global application services to the business within agreed SLAs • Contributes to the delivery and implementation of operational projects to support the business • Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems • Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications • Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent